Last Updated: [01-06-2026]

Introduction

Welcome to Opuln.

This Privacy Policy describes how Unik E-Services LLP, operating under the brand name Opuln (“Opuln”, “we”, “our”, or “us”), collects, uses, stores, discloses, and protects your personal information when you visit our website, purchase our products, use our services, or otherwise interact with us.

We are committed to protecting your privacy and handling your personal information responsibly and transparently.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Company Name (if applicable)
• GST Information (if applicable)
• Payment-related information necessary for transaction processing

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Referral Source
• Website Usage Data
• Cookies and Similar Tracking Technologies

How We Use Your Information

We may use your information for the following purposes:

• Processing and fulfilling orders
• Managing customer accounts
• Providing customer support
• Sending order confirmations and delivery updates
• Improving website functionality and user experience
• Conducting analytics and business intelligence activities
• Detecting and preventing fraud or unauthorized activities
• Complying with legal and regulatory requirements
• Sending promotional communications, offers, and updates where permitted by applicable law

Payment Processing

Payments made through our website are processed using secure third-party payment gateways and payment service providers.

We do not store complete credit card, debit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information on our servers.

All payment transactions are encrypted and processed securely by authorized payment partners.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

Service Providers

Including:

• Courier and logistics partners
• Payment processors
• Technology service providers
• Marketing and analytics providers
• Customer support platforms

Legal Requirements

We may disclose information if required to:

• Comply with applicable laws and regulations
• Respond to lawful government requests
• Enforce our policies and agreements
• Protect the rights, safety, or property of our business, customers, or others

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enable website functionality
• Remember user preferences
• Improve browsing experience
• Analyze website performance
• Measure marketing effectiveness

You may disable cookies through your browser settings; however, certain website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be 100% secure.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business and contractual obligations
• Maintain transaction records
• Resolve disputes
• Comply with legal and regulatory requirements

After the retention period expires, information will be securely deleted or anonymized.

Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Object to certain processing activities
• Request information regarding how your data is used

Requests may be submitted using the contact details provided below.

Third-Party Websites

Our website may contain links to third-party websites, marketplaces, social media platforms, or services.

We are not responsible for the privacy practices, content, or policies of such third-party websites. Users are encouraged to review the privacy policies of those websites before sharing information.

Children’s Privacy

Our website and services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children. If we become aware that information from a minor has been collected, we will take reasonable steps to delete it promptly.

Marketing Communications

We may send promotional emails, SMS messages, WhatsApp notifications, or other communications regarding our products, services, and offers.

You may opt out of receiving marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time.

Any changes will become effective immediately upon posting the updated version on this page. Continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

Unik E-Services LLP
Operating Brand: Opuln

Email: support@opuln.com
Phone: +91 XXXXX XXXXX
Address: [Insert Registered Business Address]

Legal Notice

Opuln is a brand owned and operated by Unik E-Services LLP. References to “Opuln”, “we”, “our”, or “us” throughout this Privacy Policy refer to Unik E-Services LLP unless otherwise specified.