Last Updated: 01-06-2026

Introduction

Welcome to Opuln.

These Terms & Conditions (“Terms”) govern your access to and use of the Opuln website, products, services, and related platforms operated by Unik E-Services LLP, doing business under the brand name Opuln (“Opuln”, “we”, “our”, or “us”).

By accessing, browsing, registering on, or making a purchase through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with these Terms, please discontinue use of the website immediately.

Eligibility

By using this website, you represent and warrant that:

• You are at least 18 years of age.
• You are legally capable of entering into binding contracts under applicable laws.
• The information you provide is accurate, current, and complete.

Products and Services

Opuln offers healthcare, wellness, lifestyle, apparel, and related products through its online platform.

We reserve the right to:

• Modify, discontinue, or update products without prior notice.
• Limit quantities available for purchase.
• Refuse service or cancel orders at our sole discretion.
• Correct pricing, product descriptions, or availability errors.

Product images are for illustrative purposes only. Actual products may vary slightly due to manufacturing improvements, screen settings, lighting conditions, or packaging updates.

Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices may be changed without prior notice.

You agree to pay all applicable charges, taxes, shipping fees, and other fees associated with your order.

Payments are processed securely through authorized third-party payment providers.

Opuln reserves the right to cancel any order where payment authorization is declined or suspected fraudulent activity is detected.

Order Acceptance and Cancellation

Receipt of an order confirmation does not constitute acceptance of the order.

We reserve the right to:

• Accept or reject any order.
• Limit purchase quantities.
• Cancel orders due to stock unavailability.
• Cancel orders due to pricing errors.
• Cancel orders suspected of fraud, abuse, or unauthorized activity.

If an order is cancelled after payment has been received, eligible refunds will be processed in accordance with our Refund Policy.

Shipping and Delivery

Delivery timelines provided on the website are estimates and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Operational disruptions
• Regulatory restrictions

While we strive to deliver orders promptly, we do not guarantee specific delivery dates.

Risk of loss and ownership of products pass to the customer upon successful delivery.

Returns and Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

Customers are encouraged to review the Refund Policy before placing an order.

User Accounts

If you create an account with Opuln, you are responsible for:

• Maintaining confidentiality of login credentials.
• Restricting unauthorized access to your account.
• Updating account information when necessary.
• All activities occurring under your account.

We reserve the right to suspend or terminate accounts involved in misuse, fraud, or violations of these Terms.

Acceptable Use

You agree not to:

• Violate any applicable laws or regulations.
• Use the website for unlawful purposes.
• Transmit malicious software, viruses, or harmful code.
• Attempt unauthorized access to systems or data.
• Interfere with website functionality or security.
• Copy, distribute, or exploit website content without permission.

Any violation may result in suspension of access and legal action where appropriate.

Intellectual Property Rights

All content available on the website, including but not limited to:

• Logos
• Trademarks
• Product names
• Product descriptions
• Images
• Videos
• Graphics
• Website design
• Text content

is owned by or licensed to Unik E-Services LLP and protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written consent.

Medical Disclaimer

Certain products offered by Opuln may relate to healthcare, rehabilitation, orthopedic support, fitness, or wellness.

Information provided on this website is intended for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Customers should consult qualified healthcare professionals before using any product for medical purposes.

Opuln shall not be liable for any consequences arising from self-diagnosis, improper use, or reliance on information provided on the website.

Limitation of Liability

To the maximum extent permitted by law, Unik E-Services LLP and Opuln shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of data
• Business interruption
• Third-party claims

arising from use of or inability to use the website, products, or services.

Our total liability for any claim shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Unik E-Services LLP, its directors, partners, employees, affiliates, service providers, and agents from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of the website
• Violation of these Terms
• Violation of applicable laws
• Infringement of third-party rights

Third-Party Services and Links

The website may contain links to third-party websites, services, or platforms.

Opuln does not control and is not responsible for the content, policies, products, or practices of such third parties.

Accessing third-party websites is at your own risk.

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

Force Majeure

Opuln shall not be held liable for delays or failures resulting from circumstances beyond reasonable control, including but not limited to:

• Natural disasters
• Government actions
• War
• Strikes
• Internet outages
• Supply chain disruptions
• Public health emergencies

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website.

Continued use of the website after updates constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms & Conditions, please contact:

Unik E-Services LLP
Operating Brand: Opuln

Email: support@opuln.com
Phone: +91 XXXXX XXXXX
Address: [Insert Registered Business Address]

Legal Notice

Opuln is a brand owned and operated by Unik E-Services LLP. All references to “Opuln”, “we”, “our”, or “us” in these Terms & Conditions refer to Unik E-Services LLP unless otherwise specified.